Mute alarms for an object

To mute alarms for an object, perform the following steps:

Open the object in the End View.
Go the the Parameters section.
On the General tab, press the Mute alerts toggle.

The "Mute Alerts" window will open. In this window you are required to specify the reason for disabling alarms. You can also optionally specify the duration of muting. Press the Apply button to finish muting alarms.

Muting alarms also disables notifications from Отключение аварий для объекта также отключает уведомления actions on state changes (for example, sending emails and Telegram messages).

Mute Alerts window

If an object already has a generated alarm, this alarm will be automatically cleared.

If an object is in the alarm state when you unmute alarms, it won’t generate a new alarm. The system will generate and put into the Active alarms list only those alarms that happen after the object has been unmuted.

REST API

To update this toggle with REST API, use the Update Object request to update the mute_alerts field. Use the following request body to mute alarms of the specified object:

{
    "mute_alerts": {
        "reason": "User-specified reason for muting alarms",
        "by": "66d6d59b4d9837028171fd0a"
    }
}

This request requires you to provide an object ID and the user ID. You can get an ID of the current user with the Get Current User request.

To unmute an alarm, set the mute_alerts to null.

{
    "mute_alerts": null
}